1. Introduction
Welcome to the Privacy Policy for One Financial LLC, its affiliate, and subsidiary, also referred to herein as "we", "us", or "our". This policy governs our collection, use, storage, and disclosure of information from individuals who interact with us, including but not limited to those who use our services, access our website, engage with us on social media, or communicate with us in any other way.
2. Scope of this Policy
This Privacy Policy applies to all users who interact with One Financial LLC, including through our services, website, social media channels, or any other form of communication.
3. Information We Collect3.1 Personal Information
We collect personal information that can identify you, such as your name, address, email address, phone number, date of birth, and Social Security number.We may also collect customer service call recordings and information relating to any entities associated with you, including bank account information, transaction records, and payment history.
3.2 Non-Personal Information
We collect non-personal information that cannot identify you, such as your device information, IP address, and details regarding your interactions with our website.
3.3 Information From Third Parties
We may obtain information from other sources such as social media platforms, your business website, and publicly available governmental records or databases.We may combine this third-party information with data collected through our services.
4. How We Use Your Information
We use the information we collect to provide, maintain, protect, and improve our services, develop new services, and safeguard One Financial LLC and its users.We do not sell any information collected.
5. Information Sharing & Disclosure5.1 We do not share personal information with companies, organizations, or individuals outside of One Financial LLC unless one of the following applies:5.1.1 With Your Consent
We may share personal information with external parties only when we have your explicit consent to do so.
5.1.2 For Legal Reasons
We may disclose personal information if we have a good-faith belief that doing so is reasonably necessary to comply with laws, regulations, legal processes, or enforceable governmental requests.
5.2 Text Messaging Policy
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.To opt out of communications, text STOP or UNSUBSCRIBE at any time.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to collect and store information when you visit the One Financial LLC website, including identifying your browser or device.
7. Security of Your Information
We work diligently to protect One Financial LLC and our users from unauthorized access or unauthorized alteration, disclosure, or destruction of information.We implement appropriate physical, administrative, and technical safeguards designed to protect your personal information.Information is retained indefinitely.
8. Your Rights & Choices
Depending on applicable law, you may have the right to access, correct, delete, or restrict the use of your personal information.You may also have the right to object to certain uses of your information.
9. California Residents – CCPA Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) grants specific rights regarding your personal information.
9.1 Right to Know
You may request that we disclose what personal information we collect, use, disclose, or sell.
9.2 Right to Delete
You may request the deletion of personal information collected or maintained by us.
9.3 Right to Opt-Out of the Sale of Personal Information
You may opt out of the sale of your personal information; however, One Financial LLC does not sell personal information.
9.4 Right to Non-Discrimination
You will not be discriminated against for exercising your CCPA rights.
9.5 Right to Authorize an Agent
You may designate an authorized agent to submit a CCPA request on your behalf.
9a. How California Residents Can Submit CCPA Requests9a.1 Submitting a Request
To exercise your rights, you may submit a verifiable consumer request by email or calling us.
8776271551
moc.ynlaicnanifeno%40ofni
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request.Requests may also be submitted on behalf of a minor child.
9a.2 Verification Requirements
Your request must:
Provide sufficient information to verify your identity or your authority to make the request.
Include enough detail for us to understand and respond appropriately.
We cannot respond to any request if we cannot verify your identity or authority.Creating an account is not required to submit a request.
9b. Authorized Agents
To authorize an agent to act on your behalf, provide written, signed authorization.If the agent is a business entity, proof of registration with the Secretary of State is required.We may deny requests from agents who cannot demonstrate proper authorization.
10. Changes to This Privacy Policy
We may update or revise this Privacy Policy at any time at our sole discretion.The latest version will always be available on our website.
11. Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
📧 c.ynlaicnanifeno%40ofniom
By using our services, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy.